Policies

Card on File Requirement

To reserve your appointment, a valid credit card is required on file. Because each appointment is set aside just for you, this helps protect that time and keep the schedule running smoothly for everyone.

By booking, you agree to the cancellation and no-show policies outlined below.

Cancellation and "No Show" Policy:

I kindly ask for at least 24 hours’ notice for any cancellations or rescheduling. This allows me to offer the time to another client in need of an appointment.

Changes made with less than 24 hours’ notice will incur a 50% charge of the scheduled service.

Appointments missed without notice will be considered a no-show and charged 100% of the service.

By booking an appointment, you agree to the above terms.

The booking app does not allow rescheduling or cancellation within 24 hours, so please contact me directly via text at 586-307-4808 if needed.

I completely understand that life happens and sometimes rescheduling or cancellations are unavoidable. Cancellation and no-show fees are not meant as punishment—they are in place to compensate for the time reserved just for you, which often cannot be filled on short notice. This ensures I can continue to cover ongoing business expenses such as rent and insurance, and keep the studio running smoothly.

Thank you for understanding and for valuing the time and care I dedicate to each appointment—I truly appreciate every one of you.

Late Arrival Policy

I completely understand that delays can happen—if you’re running late, please let me know as soon as possible. A 15-minute grace period is allowed for occasional, unexpected delays.

That said, appointments are scheduled to begin on time, and arriving more than 15 minutes late will likely require rescheduling. In this case, the appointment will be considered a no-show and the no-show fee will apply.

For lash extension appointments, if you arrive late, I will fill as much as possible within your scheduled time. Please keep in mind that your lashes may not be fully filled without the full appointment time, and you may need to book a longer fill at your next visit.

Payments

Payment for all products and services is due at the time they are provided, unless you are purchasing a package or gift card, in which case payment is due at the time of purchase.

Accepted payment methods include:

Cash (I can break most bills; larger bills may be difficult)
Check
Venmo
Zelle
Credit Card: Visa, Mastercard, American Express, Discover, Apple Pay

You are always welcome to use whichever payment method is most convenient. Thank you for helping keep the studio running smoothly—I truly appreciate your support!

Gift Cards
Service offerings and pricing may change over time, but your card's dollar value will remain the same.

Gift cards are valid for 5 years from the purchase date.

Non-refundable and not redeemable for cash.

May be used toward services or retail.

Subject to the same cancellation & rescheduling policies as all appointments. Policies are listed at rosebudbeautybyclaire.com.

Late cancellations or no-shows will incur fees deducted from the remaining gift card balance.

Lost or stolen cards cannot be replaced.

The gift card must be present at your appointment to be used.

Returns & Refunds

Services received cannot be refunded. If you were not satisfied with your service, please reach out within 72 hours after your appointment so I can remedy the situation. I commit to correcting any problems to ensure your 100% satisfaction at no additional charge.

All services and gift cards purchased from Rosebud Beauty by Claire LLC are non-refundable unless otherwise specified in writing by Rosebud Beauty by Claire LLC. All sales on services and gift cards are final.

All products purchased in-store must be new, unopened, and unused to be eligible for return to the original payment method, store credit, or exchange. The receipt is required, and the return must be within 30 days of purchase. Products that are opened and/or used are NOT eligible for refunds, returns, or exchanges.